Heavy-duty land-based gas turbines are often designed with can-annular combustors, which consist of a set of identical cans, acoustically connected on the upstream side via the compressor plenum, and, downstream, with a small annular gap located at the transition with the first turbine stage. The modeling of this cross-talk area is crucial to predict the thermo-acoustic modes of the system. Thanks to the discrete rotational symmetry, Bloch wave theory can be exploited to reduce the system to a longitudinal combustor with a complex-valued equivalent outlet reflection coefficient, which models the annular gap. The present study reviews existing low-order models based purely on geometrical parameters and compares them to two-dimensional Helmholtz simulations. We demonstrate that the modeling of the gap as a thin annulus is not suited for can-annular combustors and that the Rayleigh conductivity model only gives qualitative agreement. We then propose an extension for the equivalent reflection coefficient that accounts not only for geometrical but also flow parameters, by means of a characteristic length. The proposed model is in excellent agreement with two-dimensional simulations and is able to correctly capture the eigenfrequencies of the system. We then perform a Design of Experiments study that allows us to explore various configurations and build correlations for the characteristic length. Finally, we discuss the validity limits of the proposed low-order modeling approach.