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Keywords: reminders
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Journal Articles
Publisher: ASME
Article Type: Research Papers
J. Comput. Inf. Sci. Eng. June 2010, 10(2): 021002.
Published Online: April 13, 2010
... to send out reminders. Reminders are a form of intervention in the workflow. It is tacitly assumed that workflow intervention is effective, yet, to date, there has been no quantitative characterization of the benefits of workflow intervention. This study first develops a mathematical model for workflow...