In spite of the great variety of potential advantages, it is also necessary to illuminate the real effects of Standard ERP Software in practice. Recent studies have revealed that 81% of German companies interviewed using SAP, do not fully exploit the software’s ability to optimize business processes, though 61% stated that SAP offers very good process optimization opportunities. (CSC Ploenzke AG, 2002, “European SAP Practice, Umfrageergebnisse,” SAPphire 2000). Therefore we evaluated popular life cycle models with respect to their suitability to implement Standard Software in a process driven way (Kuehl, R.W.A., and Knoell, H.-D., 2002, “Evaluation of Topical Approaches to the Implementation of Standardised ERP-Systems,” Proc. ETCE 2002, CD, ASME Petroleum Division, Houston, TX).

1.
Robey, D., Ross, J. W., and Boudreau, M-C., 2000, “Learning to Implement Enterprise Systems: An Exploratory Study of the Dialectics of Change,” Georgia State University, http://www.cis.gsu.edu/∼drobey/Cis8160/jmisv18.PDF.
2.
Knoell
,
H.-D.
, and
Knoell
,
G.
,
1998
, “
Der Mensch im IT-Projekt
,”
IT-Management
, (
9
), pp.
28
32
.
3.
Knoell, H. D., Slotos, Th, and Suk, W., 1996, “Quality Assurance of Specifications—The User’s Point of View,” Proc. 8th SEKE, Lake Tahoe, pp. 450–456.
4.
Deming, W. E., 2000, Out of the Crisis, MIT-Press, Cambridge.
5.
ISO, 1990, “ISO 9000 Standard Series, Guidelines for Quality Assurance,” Beuth, Berlin, Germany.
6.
Schmidt, W., 1999, Personal Communication. LVM Insurance Group, Muenster, Germany.
7.
Knoell, H.-D., Kuehl, L., Kuehl, R., and Moreton, R., 2001, “Optimizing Business Performance with Standard Software Systems,” Vieweg-Publishers, Wiesbaden, Germany.
8.
SAP, 2000, “ASAP for Upgrade, Release 4.6C,” CD, SAP, Walldorf, Germany.
9.
Kirchmer, M., 1996, “Gescha¨ftsprozessorientierte Einfu¨hrung von Standardsoftware,” Gabler, Wiesbaden, Germany.
10.
Scheer, A. W., 1996, “ARIS-House of Business Engineering,” Institut fu¨r Wirtschaftsinformatik an der Universita¨t des Saarlandes, (Heft 133), Saarbruecken, Germany.
11.
Baan Invensys International BV, 1999, “Target Enterprise Overview,” CD, Baan-Invensys, Hannover, Germany.
12.
Hommes, B.-J., Lichtenberg L., Obers, G.-J., and Roeleveld, L., “BaanWise,” 1998, in: Wenzel, P., and Post, H. (Eds.), “Business Computing mit BAAN,” Vieweg-Publishers, Wiesbaden, Germany.
13.
Berger, M., 2003, Personal Communication, EVU-IT, Herne, Germany.
14.
Seibel, A., 2003, Personal Communication. CMG Group, Frankfurt, Germany.
15.
Kuehl, R. W. A., and Knoell, H.-D., 2002, “Evaluation of Topical Approaches to the Implementation of Standardised ERP-Systems,” Proc. ETCE 2002, CD, ASME Petroleum Division, Houston, TX.
16.
Boeing Corp., 2003, “Define and Control Airplane Configuration/Manufacturing Resource Management,” www.boeing.com/commercial/initiatives/dcacmrm/dcac_summary.html.
17.
Baan Invensys International BV, 2001, “Case Study Herman Miller Implements Extended Process and Knowledge Management Solution,” Baan-Invensys, Hannover, Germany.
18.
Boehm
,
B. W.
, and
Ross
,
R.
,
1989
, “
Theory-W Software Project Management: Principles and Examples
,”
IEEE Trans. Software Eng.
,
15
(
7
), pp.
902
916
.
19.
Fairley, R. E., and Willshire, M. J., 2003, “Why the Vasa Sank: 10 Problems and Some Antidotes for Software Projects,” IEEE Software 3/4, pp. 18–25.
20.
Zurawski, M., 2003, Personal Communication, Deloitte Consulting, Hannover, Germany.
You do not currently have access to this content.